REM SPROUT SRL aim is to satisfy the quality needs of its customers, from business management to seed selling.
In order to achieve our goals, we have organised our company as follows:
Every branch is in strict contact with the General Manager who delegates tasks and responsibilities to his staff according to customer’s needs. Every week the staff assembles to sum up the situation and outline the guidelines of the following week. For us planning the work is essential, in order to be ready when customer needs.
The work is organised as follows:
When the General Manager receives an order request, he verifies the availability and makes an offer to the customer. When the offer is accepted, the dossier passes to the commercial department which organises the preparation of the order as follows:
- The warehouse receives the order and immediately begins to prepare it so that it can be shipped in maximum 4/5 days.
- When the order is prepared, they inform the logistic department which sends to destination the goods and the quality department which supplies all the necessary documents for the shipment.
All the stages of the process are always controlled and verified by the General Manager.
REM SPROUT SRL aims at become a point of reference in the sprouting seed sector, conventional and organic, for food use in the national and international market. In our little reality, we would like to make the difference. One of our strengths (point??) are the personal relationships we build with our customers: according to the company policy, we answer to the customers e-mails within a day’s time, in order to satisfy our customers needs. This has always been our strength and we like to think that we have arrived where we are also thanks to our swiftness in answering to our customers requests.
With a looks to the future, we are sure we will keep the principles and values which allowed us to have a so wide and different range of customers. Our goal is always keeping a young and updated structure in order to be professional in sprouting seed market and offer a good service. Our passion arises from our company so it is our advantage to be always in line with the times.
REM SPROUT is a young and close team, guided from the will to learn and put themselves to the test . Our secret is treating our customers with respect and friendship: a good company can’t be based only on the quality of the products, but also on the passion and knowledge of the staff, and all of this is reason of proud. Our customers allowed us to reach this point: founding the first Italian company totally dedicated to sprouting seed for food use.